Customer Service Officer

The Opportunity

Yerin Eleanor Duncan is looking for two fulltime Customer Service Officers to ensure client and customer service requests are actioned, processed and recorded accurately, and in a timely manner. The successful applicant will provide information and assistance to a wide range of Yerin Eleanor Duncan and community services to all clients and customers in a culturally responsive, professional, courteous and timely manner.

Essential Criteria

  • Ability to provide testimony to your connection to the Darkinjung Community or the community you are from.
  • Working with Children Check
  • Police Check
  • NDIS Worker Screening Check
  • NSW Drivers Licence

Desirable Criteria

  • Qualifications in Business or Administration

Benefits of Working with Us

  • Receive an attractive salary with salary packaging (up to $15,899 per annum).
  • Flexible and family friendly working arrangements negotiable.
  • Professional development and training opportunities.
  • Access to bi-monthly cultural supervision.
  • Receive an additional 3 days leave between Christmas and New Year.

Does this sound like you?

Please apply via the form below and answer the selection criteria. Applications close Friday 30th June 2023.

Please contact the Chief Executive Officer, Belinda Field, to discuss any questions regarding this opportunity on (02) 4351 1040.
To request the position description, please email

This is an identified Position under Section 9A of the NSW Anti-Discrimination Act 1977

Apply Online